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Title McGraw-Hill 36-hour course organizational development / Stephen Balzac.
Author Balzac, Stephen.
Publication New York, N.Y. : McGraw-Hill, [2011]
Copyright date ©2011
Description x, 226 pages : illustrations ; 23 cm
Call # 658 B
Bibliography Includes bibliographical references (p. 211-213) and index.
Contents Creating the culture -- The science and art of goal-setting to define the business -- Making people care--before you start: the high performance cycle (HPC) of business -- Building the foundation: who, and how, do you hire? -- The motivation trap -- Post-heroic teams -- The role of emotions in leadership -- Management jujitsu: negotiation, problem solving, and decision-making techniques -- Managing change -- Problem-solving -- Mistakes: the foundation of innovation -- Putting it all together: scheduling success.
Subject Corporate culture.
Organizational behavior.
Organizational effectiveness.
Alt Title Organizational development
ISBN 0071743820 (pbk. : alk. paper) :
9780071743822 (pbk. : alk. paper)

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