Item Image
Title The case manager's handbook / Catherine M. Mullahy, with Deborah K. Jensen.
Author Mullahy, Catherine M.
Publication Sudbury, Mass. : Jones and Bartlett, [2004]
Copyright date ©2004
Edition Third edition.
Description xxii, 751 pages ; 23 cm
Call # 362.11 M
Bibliography Includes bibliographical references (p. 690-693) and index.
Contents The case manager as catalyst, problem solver, educator -- The case manager's universe -- Insurance providers and Administrators -- Insurance lines and health benefit plans -- Legal and ethical responsibilities of the case management profession -- Ethical responsibilities of the case management profession -- HIPAA: the health insurance portability and accountability act -- Communications -- The case management work format and process -- Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management -- Working effectively with claims departments: case managers in consulting roles -- Financial and quality assurance reporting -- Managing a case management department: your role as department head or independent case manager -- Case manager credentialing -- Cultural issues -- Behavioral health -- Dying in America -- Industry directions -- Care at home -- Managing a long-term case -- Techniques for AIDS cases -- Public sector case management -- Cases in profile.
Subject Hospitals -- Case management services -- Handbooks, manuals, etc.
Addl. Author Jensen, Deborah K.
ISBN 0763731889 (hardcover) :

 362.11 M Consult Librarian