LEADER 00000cam a2200433 i 4500 
001    on1076500857 
003    OCoLC 
005    20191008035442.0 
008    190410s2019    cau      b    001 0 eng   
010    2019015428 
020    1523085630|q(hardcover) :|c$34.95 
020    9781523085637|q(hardcover) :|c$34.95 
035    (OCoLC)1076500857 
040    DLC|beng|erda|cDLC|dOCLCF|dNYP|dDLC|dOCLCO|dCLE|dBKL
       |dUtOrBLW 
042    pcc 
049    BKLA 
082 00 658.8/12|223 
099    658.812|aP 
100 1  Power, Jerry,|eauthor. 
245 14 The real-time revolution :|btransforming your organization
       to value customer time /|cJerry Power and Tom Ferratt ; 
       forewords by Jim Ellis and John Mittelstaedt. 
250    First edition. 
264  1 Oakland, CA :|bBerrett-Koehler Publishers, Inc.,|c[2019] 
300    xv, 172 pages ;|c24 cm 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references (pages 147-156) and 
       index. 
505 0  Introduction. Real time and the real-time revolution -- 
       The need to become a real-time organization -- The real-
       time monitoring and response (RTMR) system -- Levers for 
       becoming more real time--a product/service life-path 
       perspective -- Using the product or service lever to 
       transform to a more real-time organization -- Using the 
       process lever to transform to a more real-time 
       organization -- Using the real-time data lever to 
       transform to a more real-time organization -- Using the 
       real-time people lever to transform to a more real-time 
       organization -- Going beyond the core levers to transform 
       to a more real-time organization -- Conclusion. Take the 
       next and continuing steps of the real-time revolution. 
650  0 Time management. 
650  0 Customer relations. 
650  0 Organizational change. 
700 1  Ferratt, Thomas W.,|eauthor. 
700 1  Ellis, Jim,|ewriter of foreword. 
700 1  Mittelstaedt, John,|ewriter of foreword. 
947    jcb 
948    MARS 
994    C0|bBKL 
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 Central 2nd Fl - SST Non-Fiction  658.812 P    CHECK SHELVES